At present managing a sales department is a relatively difficult as well as interesting task. It is full of challenges, as it requires from a manager broad skills concerning motivation, controlling, organization etc. Inter alia the better he is able to motivate an employee, the more is the whole department likely to observe proper results and sales records. Concerning controlling we need to remember that thanks to appropriate control of miscellaneous employees we can observe their development and performance. In order to control great number of them in the macro scale, we are recommended to think for instance about solid software such as for example Sales Support System.